If you need to speak with the Insurance Commission of Western Australia (ICWA) regarding a CTP insurance claim, here are some useful contact details:

If you feel nervous or are unsure about contacting them regarding your accident and injuries you can speak with one of our Perth based solicitors for free beforehand.


Local Call: +61 (8) 9264 3333

Outside the Perth metropolitan area (toll-free): 1800 643 338

Opening Hours

Monday: 8:00am – 5:00pm

Tuesday: 8:00am – 5:00pm

Wednesday: 8:00am – 5:00pm

Thursday: 8:00am – 5:00pm

Friday: 8:00am – 5:00pm

Saturday: CLOSED

Sunday: CLOSED

Public Holidays: CLOSED

By post or in person

If you need to contact ICWA by post, you can do so using the following address:

Insurance Commission of Western Australia

GPO Box U1908


Western Australia


Online Enquiries

For online enquiries visit:


Online Services If you need to make a complaint, you can do so here:


If you’ve suffered an injury whilst driving a car, as a passenger or on public transport it’s best to get advice as soon as possible so you can understand your rights.


If your not ready to speak to someone you can also use the Millner and Knight website to get some answers to your questions without having to call anyone.

People who visit this page also visit:

Finding a replacement vehicle?

If your insurer is not able to provide a courtesy vehicle call Millner and Knight today on 1800 106 107and speak to our friendly team. We can help you find a no charge hire car if the accident was not your fault. While finding lawyers who specialise in motor vehicle cases we can help you find a courtesy car also.

Related Pages

1. Make a road accident injury claim in WA?

We have a panel of specialist lawyers who have spent decades dealing with the States insurance commission

2. Claim for injuries suffered in a no fault MVA in QLD

Rest assured if you have been involved in a road accident in QLD our expert CTP lawyers can help

3. Lawyers for motor vehicle accidents in Victoria

Our lawyers can guide you through the claims process to ensure a maximum payout from the TAC

4. What is the no win no dramas guarantee?

Find out today if you can take advantage of our no win no pay claims service.