What we do
We are not a law firm. We run a free advice line and online claim check, work out which scheme and which state rules apply to you, and match you with a lawyer from our panel who handles cases like yours where you live. Our panel firms act on a no win no fee basis wherever a claim has legal merit. References to “our lawyers” on this site mean those independent panel firms, as set out in our terms.
Why people use us
- One call covers every state. Schemes, time limits and thresholds differ everywhere; we know which apply before you speak to a lawyer.
- No legal jargon. You get a straight answer on whether you can claim and roughly what it involves.
- No pressure. Most people who call us are checking, not committing. That is fine.
- Rehabilitation matters as much as money. We point you to the treatment and support schemes you are entitled to while the claim runs.
Our history
Millner and Knight was set up in Perth to give injured people free, impartial access to advice. In 2019 it acquired the Australian Accident Helpline, founded by our Managing Director Liam Millner in 2017, and the combined service now covers every state and territory.
How the panel is chosen
Firms join the panel on three things: a track record in personal injury, a willingness to put the client first, and transparent, fair fees. We review the panel regularly and remove firms that do not meet that standard.
How we are paid
Our service is free to you. We receive a fee from panel firms for the work we do in assessing and referring claims, disclosed in accordance with the legal profession rules of each state. It never comes out of your compensation.