Liam Millner, Managing Director
Liam leads Millner and Knight’s national operations from Perth. He spent many years in the UK personal injury sector, working with and consulting to some of its largest consumer law firms, before founding the Australian Accident Helpline in 2017 to give injured Australians a plainer, fairer way into the claims process. Millner and Knight acquired the Helpline in 2019 and Liam has run the combined service since.
Having worked on both the claimant and the firm side of personal injury, his view is simple: people are fed up with jargon, and law firms and insurers too often put themselves ahead of the person who was hurt. Millner and Knight exists to give clear, practical advice that puts the claimant first.
Our panel lawyers
Every claim is run by an independent law firm on our panel, chosen for its record in personal injury, its approach to clients and its fees. Panel firms cover every state and territory, and you are matched to one that handles your type of claim where you live.
Advice line team
Our advice line is staffed by claims assessors trained in every state scheme, not salespeople. Their job is to tell you whether you can claim and what it involves, and to say so plainly if you cannot.