Who pays after a crash in Australian Capital Territory
Road injury claims in Australian Capital Territory go through the ACT Motor Accident Injuries (MAI) Scheme under the Motor Accident Injuries Act 2019, overseen by the MAI Commission. It is a defined benefits scheme: everyone injured gets treatment, care and income replacement regardless of fault, with a quality of life lump sum and a common law claim available for more serious injuries.
What to do and when
Lodge the defined benefits application with the insurer within 13 weeks of the crash (late applications need a reasonable excuse). A quality of life benefit is assessed once you reach maximum recovery. Common law proceedings must start within 3 years.
What you can claim
The quality of life lump sum needs 5% or more whole-person impairment. A common law damages claim needs 10% or more whole-person impairment and proof that another driver was at fault, or a serious injury finding.
Beyond that, claims cover past and future loss of income, medical and rehabilitation costs, care, travel and equipment. Treatment and care defined benefits run for up to 5 years, and the Lifetime Care and Support Scheme covers catastrophic injuries.
Passengers, pedestrians, cyclists and motorcyclists
You do not need to have been driving, or to hold insurance yourself, to claim. Passengers, pedestrians and riders injured by a negligent driver claim against that driver’s policy, and schemes that pay no-fault benefits cover them too.
If the driver was unregistered or drove off
Every state has a nominal defendant or equivalent that stands in for an unidentified or uninsured vehicle. These claims have shorter notice periods, so report the crash to police straight away and get advice early.
What you can claim
- Medical, hospital, ambulance and rehabilitation costs, past and future
- Lost wages and lost future earning capacity, including superannuation
- Pain, suffering and loss of enjoyment of life, where the state threshold is met
- Care provided by family or paid carers, and domestic help
- Travel to treatment, equipment, and home or vehicle modifications
Evidence to keep
Claims are won on what can be proved. Keep:
- Police report number and the other driver’s details
- Photos of the scene, vehicles and your injuries
- Dashcam and CCTV, which is often overwritten within weeks
- Names of witnesses
- Every medical visit from day one, including GP notes
- Pay slips and a record of days missed
What happens when you call
We ask what happened, where, when and who was involved. If it looks like you have a claim we match you with a panel lawyer in Canberra who handles car accident matters, and they call you for a free first consultation, usually within one business day. If your claim has merit it is run on a no win no fee basis with a written costs agreement before any work starts. If it does not, we will say so rather than waste your time.
How long it takes
Straightforward claims with clear liability often settle within 12 months. Serious injuries take 18 months to 3 years because your injuries have to stabilise before they can be valued, and impairment assessments cannot be done earlier. Interim payments for treatment and income are available under most schemes while the claim runs.
Common questions
Do I have to report the crash?
Yes. A police report is a practical requirement for every CTP claim, and in most states a legal one where anyone is injured. Report it the same day if you can.
Can I claim if I was a passenger?
Yes. Passengers claim against the at-fault driver’s policy, including where the driver of the car they were in was the one at fault.
What if I was partly at fault?
In fault-based states your damages are reduced in proportion to your share of the blame, but not lost. No-fault schemes pay statutory benefits regardless.
What if the other driver was uninsured or drove off?
Every state has a nominal defendant or equivalent that stands in for unidentified or unregistered vehicles. Notice periods for these claims are shorter.
How long do I have in Australian Capital Territory?
Lodge the defined benefits application with the insurer within 13 weeks of the crash (late applications need a reasonable excuse). A quality of life benefit is assessed once you reach maximum recovery. Common law proceedings must start within 3 years.
What is my claim worth?
The quality of life lump sum needs 5% or more whole-person impairment. A common law damages claim needs 10% or more whole-person impairment and proof that another driver was at fault, or a serious injury finding.
In more detail
Full guide to car accident claims in Australian Capital Territory
We’ve simplified our ACT motor vehicle claims process making it easier than ever claim. Our car accident lawyers working out of Canberra handle all types of claims on a no win no cost basis.
Please note: You are viewing content made for Australian Capital Territory readers. If your MVA happened in greater NSW, VIC, QLD or WA please follow the relevant link to view the most accurate content.
Canberra and ACT car accident lawyers
If you’ve had a crash that wasn’t your fault you may be eligible to make a claim. Millner and Knight's car accident lawyers can guide you through the legal process to recover compensation whether you are a driver, passenger, or pedestrian.
To find out whether or not you are eligible, please call our local experts on 1800 106 107 for a free no-obligation consultation regarding your situation.
What types of claims do we accept?
No matter how you suffered your injuries, if they happened on the road, we can help. Some of the most common cases we handle include:
- Car accidents
- Motorcycle accidents
- Passenger accidents
- Bicycle accidents
- Pedestrian accidents
- Soft tissue injuries
- Crashes on the way to work
Please don’t stress if the accident which caused your injuries is missing from the list above as we can still probably help.
What can you claim for?
When negotiating your compensation, some of the things your car accident lawyer will consider are:
- The severity of your injuries
- amount of pain and suffering
- past and future lost earnings
- medical treatment, expenses and care
- Out of pocket expenses
To find out how much you could be owed try our compensation calculator.
What areas do we service?
Our solicitors acting in Canberra also cover the following locations:
- Belconnen
- Gungahlin
- Jerrabomberra
- Majura
- Molonglo Valley
- Tuggeranong
- Weston Creek
- Woden Valley
- and all of ACT
Please don't worry if your accident happened out of state as we can still help.