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If you have been involved in a road traffic accident and are insured with Just Car Insurance, it’s wise to call them to discuss your matter so they will be able to assist in your insurance enquiries.

Here are some useful contact details:

Postal Address

GPO Box 4663, Melbourne Victoria 3001


Within Australia: 13 13 26

International Calls: +61 03 8520 1099

Opening Hours:

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Sunday: Open 24 hours

Closed on National Public Holidays

Online Enquiries

Sending an online message:


What to Do If You’ve Been Involved In A Motor Vehicle Accident

Road traffic accidents can happen when you least expect them but in the event of a crash, it’s best to be prepared and know what steps to take directly following the incident:

  • Make Sure the Area Is Safe
  • Check for Any Injuries
  • Exchange Details
  • Take Photos
  • Seek Medical Attention
  • Let Your Insurance Know

If there are any hazards on the road, you suspect a driver is under the influence or there is violence or criminal behaviour, it is very important that you contact the police. You might also need to notify your CTP insurance provider depending on your individual circumstances.

Trouble getting a replacement vehicle?

If your current vehicle is getting repaired and you need a courtesy vehicle our team at Millner and Knight can help. Call us on 1800 106 107 today to get a no charge hire car, as long as the accident was not your fault. We will be able to assist you in connecting with the right lawyers and arrange a courtesy vehicle. Motor vehicle accidents simplified!


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