If you have been involved in a road traffic accident and are insured with Just Car Insurance, it’s wise to call them to discuss your matter so they will be able to assist in your insurance enquiries.
Here are some useful contact details:
Postal Address
GPO Box 4663, Melbourne Victoria 3001
Telephone
Within Australia: 13 13 26
Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Closed on National Public Holidays
Online Enquiries
Sending an online message:
https://www.justcarinsurance.com.au/contact-us
What to Do If You’ve Been Involved In A Motor Vehicle Accident
Road traffic accidents can happen when you least expect them but in the event of a crash, it’s best to be prepared and know what steps to take directly following the incident:
- Make Sure the Area Is Safe
- Check for Any Injuries
- Exchange Details
- Take Photos
- Seek Medical Attention
- Let Your Insurance Know
If there are any hazards on the road, you suspect a driver is under the influence or there is violence or criminal behaviour, it is very important that you contact the police. You might also need to notify your CTP insurance provider depending on your individual circumstances.
Trouble getting a replacement vehicle?
If your current vehicle is getting repaired and you need a courtesy vehicle our team at Millner and Knight can help. Call us on 1800 106 107 today to get a no charge hire car, as long as the accident was not your fault. We will be able to assist you in connecting with the right lawyers and arrange a courtesy vehicle. Motor vehicle accidents simplified!
In a dispute with them?
Contact details get you to the insurer; they do not resolve a rejected or stalled claim. If your claim has been denied, delayed or underpaid, the next step depends on the claim type: road accident claims have internal review and regulator pathways in every state, workers compensation decisions carry short review deadlines measured in weeks, and insurance disputes generally can go to the Australian Financial Complaints Authority free of charge. Before any of that, a free call to us on 1800 106 107 will tell you whether the decision is worth fighting and how — disputes are where our panel lawyers earn their keep, on no win no fee.