QBE Contact Details
If you are insured with QBE and been in an accident which has caused your vehicle to become damaged you should call them to let them know so they can assist in your insurance enquiries.
Here are some useful contact details:
Telephone
One of the easiest ways to get in touch with QBE is via telephone:
Calls Within Australia: 13 37 23
Opening Hours:
Monday: 8am-8pm
Tuesday: 8am- 8pm
Wednesday: 8am- 8pm
Thursday: 8am- 8pm
Friday: 8am-8pm
Saturday: 8am- 1.30pm
Sunday: Closed
Closed on National Public Holidays
AEDT
Postal Address
GPO 9972, in your capital city
Online Enquiries
Sending online message
https://www.qbe.com/au/contact-us/online-enquiry
Lodge online Claim
https://www.qbe.com/au/online-claims
Steps To Take If You've Been Involved In An MVA
If you've been in a crash one of the first things you would do is make sure that the scene in which the collision occurred is safe, not just for those involved but also any other road users.
If possible, pull your car over to the side of the road in order to minimalise the chances on another incident and to make sure any other traffic can pass safely.
If anyone involved was injured, then they would need to seek medical attention, for this you can call 000
Depending on the circumstances, the police may also need to be contacted along with your third-party insurer.
It is also wise to exchange details with any other parties involved, you would need to collect:
- Name
- Address
- Phone Number
- Driver’s Licence Details
- Licence Plate number
- Insurance Details
Accident Replacement Vehicle
If your insurer is not able to provide you with a hire car call Millner and Knight today on 1800 106 107 and speak to one of our claims consultants who can help arrange a temporary vehicle whilst you recuperate from your vehicle mishap. We will be able to assist you in connecting with the right lawyers and arrange a courtesy vehicle. Motor vehicle accidents simplified!
In a dispute with them?
Contact details get you to the insurer; they do not resolve a rejected or stalled claim. If your claim has been denied, delayed or underpaid, the next step depends on the claim type: road accident claims have internal review and regulator pathways in every state, workers compensation decisions carry short review deadlines measured in weeks, and insurance disputes generally can go to the Australian Financial Complaints Authority free of charge. Before any of that, a free call to us on 1800 106 107 will tell you whether the decision is worth fighting and how — disputes are where our panel lawyers earn their keep, on no win no fee.