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QBE Contact Details

If you are insured with QBE and been in an accident which has caused your vehicle to become damaged you should call them to let them know so they can assist in your insurance enquiries.

Here are some useful contact details:


One of the easiest ways to get in touch with QBE is via telephone:

Calls Within Australia: 13 37 23

International Calls: +61 02 6201 3333

Opening Hours:

Monday: 8am-8pm

Tuesday: 8am- 8pm

Wednesday: 8am- 8pm

Thursday: 8am- 8pm

Friday: 8am-8pm

Saturday: 8am- 1.30pm

Sunday: Closed

Closed on National Public Holidays


Postal Address

GPO 9972, in your capital city

Online Enquiries

Sending online message


Lodge online Claim


Steps To Take If You’ve Been Involved In An MVA

If you’ve been in a crash one of the first things you would do is make sure that the scene in which the collision occurred is safe, not just for those involved but also any other road users.

If possible, pull your car over to the side of the road in order to minimalise the chances on another incident and to make sure any other traffic can pass safely.

If anyone involved was injured, then they would need to seek medical attention, for this you can call 000

Depending on the circumstances, the police may also need to be contacted along with your third-party insurer.

It is also wise to exchange details with any other parties involved, you would need to collect:

  • Name
  • Address
  • Phone Number
  • Driver’s Licence Details
  • Licence Plate number
  • Insurance Details

Accident Replacement Vehicle

If your insurer is not able to provide you with a hire car call Millner and Knight today on 1800 106 107 and speak to one of our claims consultants who can help arrange a temporary vehicle whilst you recuperate from your vehicle mishap. We will be able to assist you in connecting with the right lawyers and arrange a courtesy vehicle. Motor vehicle accidents simplified!

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