If you are insured with RAC you should call as soon as possible regarding any potential claims.
Here are some useful contact details:
Telephone
Within Australia: 13 17 03
International Calls: +61 7 3503 1744
Opening Hours:
Monday: 7am- 8.30pm
Tuesday: 7am- 8.30pm
Wednesday: 7am-8.30pm
Thursday: 7am-8.30pm
Friday: 7am- 8.30pm
Saturday: 8.30am-5pm
Sunday: 8.30am-5pm
8.30am-5pm on National Public Holidays
Online Enquiries
Sending an online message:
https://rac.com.au/about-rac/contact-us/enquiry
About RAC
RAC has been serving the whole of WA for more than 110 years.
Along with car insurance, they offer home, travel life and pet insurance.
Please note that injury cover in WA is provided by the States CTP insurance company.
What to Do If You’ve Been in An Incident
If you’ve been involved in an accident you would need to make sure that the scene itself is safe. If anyone is injured or there is any property damage you would need to contact the police.
You would also need to contact the police if:
- Any of the drivers appear to be under the influence of drugs or alcohol
- A truck or bus needs towing
- There are any hazards – leaking fluids, broken power poles etc
- Violence or criminal behaviour
You can also check out our blog post, for an ABC of making a motor vehicle claim in WA
If you have suffered an injury whilst driving a car, as a passenger or on public transport. We have local specialists who can assist you in your compensation inquiry. It’s best to seek legal advice to know your options to make an educated decision.
Courtesy Car
If your insurer is not able to provide you with a hire car call Millner and Knight today on 1800 106 107 and speak to one of our claims consultants who can help arrange a temporary vehicle whilst you recuperate from the accident. If the accident was not your fault the vehicle will be at no charge to you. If you would like to make a claim, we can also arrange a local specialist to call for a free consultation. Motor vehicle accidents simplified!
In a dispute with them?
Contact details get you to the insurer; they do not resolve a rejected or stalled claim. If your claim has been denied, delayed or underpaid, the next step depends on the claim type: road accident claims have internal review and regulator pathways in every state, workers compensation decisions carry short review deadlines measured in weeks, and insurance disputes generally can go to the Australian Financial Complaints Authority free of charge. Before any of that, a free call to us on 1800 106 107 will tell you whether the decision is worth fighting and how — disputes are where our panel lawyers earn their keep, on no win no fee.