TAC Contact Details

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Tell us a bit about your matter and an expert who specialises in claims like yours will call you back

Tell us how you became injured

When did the incident occur?

Tell us about your injury

Have you received any medical treatment?

It looks like we might be able to help you claim

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    Free Initial Consultation

    * Get the answers you need with no obligations

    100% No Win no fee

    * Nothing to pay if your claim is not successful

    Maximum Compensation

    * we won't settle for less than you deserve

    We have created this page for people who need to speak with the Transport Accident Commission Victoria to make a TAC claim. The state insurer is responsible for providing CTP insurance to motorists in Victoria.

    If you feel nervous or are unsure about contacting them regarding your accident and injuries you can speak with one of our Melbourne based car accident lawyers for free beforehand.


    Calls within Australia: 1300 654 329

    Opening Hours:

    Monday: 8:30am – 5:30pm

    Tuesday: 8:30am – 5:30pm

    Wednesday: 8:30am – 5:30pm

    Thursday: 8:30am – 5:30pm

    Friday: 8:30am – 5:30pm

    Saturday: CLOSED

    Sunday: CLOSED

    Public Holidays: CLOSED


    If you need to make a TAC claim by post, you can do so using the following address:


    GPO Box 2751

    Melbourne, VIC 3001


    08 9388 5550

    Online Enquiries

    For online enquiries visit: https://www.tac.vic.gov.au/about-the-tac/contact-us

    TAC Online Services

    If you need to make a complaint, you can do so here: https://www.tac.vic.gov.au/about-the-tac/contact-us/complaints-and-compliments/complaints-form

    Having trouble finding a replacement vehicle?

    Call Millner and Knight on 1800 106 107 and speak to our dedicated team. Our local team can help you organise a no charge hire car whilst your vehicle is being repaired. If the accident was not your fault it is your right to have a temporary vehicle paid by the liable party’s insurance company. We can help you connect to specialists in motor vehicle accidents as well as get you back on the road.

    Related Pages

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    2. Claim for injuries suffered in a no fault MVA in QLD

    Rest assured if you have been involved in a road accident in QLD our expert CTP lawyers can help

    3. Lawyers for motor vehicle accidents in Victoria

    Our lawyers can guide you through the claims process to ensure a maximum payout from the TAC

    4. What is the no win no dramas guarantee?

    Find out today if you can take advantage of our no win no pay claims service.