Every day we help people just like you start their journey towards compensation

Free Initial Consultation

* Get the answers you need with no obligations

100% No Win no fee

* Nothing to pay if your claim is not successful

Maximum Compensation

* we won't settle for less than you deserve

We have created this page for people who need to speak with the Transport Accident Commission Victoria to make a TAC claim. The state insurer is responsible for providing CTP insurance to motorists in Victoria.

If you feel nervous or are unsure about contacting them regarding your accident and injuries you can speak with one of our Melbourne based car accident lawyers for free beforehand.


Calls within Australia: 1300 654 329

Opening Hours:

Monday: 8:30am – 5:30pm

Tuesday: 8:30am – 5:30pm

Wednesday: 8:30am – 5:30pm

Thursday: 8:30am – 5:30pm

Friday: 8:30am – 5:30pm

Saturday: CLOSED

Sunday: CLOSED

Public Holidays: CLOSED


If you need to make a TAC claim by post, you can do so using the following address:


GPO Box 2751

Melbourne, VIC 3001


08 9388 5550

Online Enquiries

For online enquiries visit: https://www.tac.vic.gov.au/about-the-tac/contact-us

TAC Online Services

If you need to make a complaint, you can do so here: https://www.tac.vic.gov.au/about-the-tac/contact-us/complaints-and-compliments/complaints-form

Having trouble finding a replacement vehicle?

Call Millner and Knight on 1800 106 107 and speak to our dedicated team. Our local team can help you organise a no charge hire car whilst your vehicle is being repaired. If the accident was not your fault it is your right to have a temporary vehicle paid by the liable party’s insurance company. We can help you connect to specialists in motor vehicle accidents as well as get you back on the road.

Related Pages

1. Make a road accident injury claim in WA?

We have a panel of specialist lawyers who have spent decades dealing with the States insurance commission

2. Claim for injuries suffered in a no fault MVA in QLD

Rest assured if you have been involved in a road accident in QLD our expert CTP lawyers can help

3. Lawyers for motor vehicle accidents in Victoria

Our lawyers can guide you through the claims process to ensure a maximum payout from the TAC

4. What is the no win no dramas guarantee?

Find out today if you can take advantage of our no win no pay claims service.