We have created this page for people who need to speak with the Transport Accident Commission Victoria to make a TAC claim. The state insurer is responsible for providing CTP insurance to motorists in Victoria.
If you feel nervous or are unsure about contacting them regarding your accident and injuries you can speak with one of our Melbourne based car accident lawyers for free beforehand.
Calls within Australia: 1300 654 329
Monday: 8:30am – 5:30pm
Tuesday: 8:30am – 5:30pm
Wednesday: 8:30am – 5:30pm
Thursday: 8:30am – 5:30pm
Friday: 8:30am – 5:30pm
Public Holidays: CLOSED
If you need to make a TAC claim by post, you can do so using the following address:
GPO Box 2751
Melbourne, VIC 3001
08 9388 5550
For online enquiries visit: https://www.tac.vic.gov.au/about-the-tac/contact-us
TAC Online Services
If you need to make a complaint, you can do so here: https://www.tac.vic.gov.au/about-the-tac/contact-us/complaints-and-compliments/complaints-form
Having trouble finding a replacement vehicle?
Call Millner and Knight on 1800 106 107 and speak to our dedicated team. Our local team can help you organise a no charge hire car whilst your vehicle is being repaired. If the accident was not your fault it is your right to have a temporary vehicle paid by the liable party’s insurance company. We can help you connect to specialists in motor vehicle accidents as well as get you back on the road.