If you are insured with Woolworths Insurance and need to make a claim on your policy, here are some useful contact details:
Telephone
Within Australia: 1300 101 234
International Calls: +61 2 8883 7079
Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Closed on National Public Holidays
Online Enquiries
Sending an online message: https://insurance.woolworths.com.au/help.html?id=180
Online Claim Form: https://insurance.woolworths.com.au/my-insurance-portal/car-insurance-claims.html
What to do after a motor vehicle accident
If you’ve been involved in a collision, you would need to pull over in a safe location to avoid any further incidents.
If you or any other passenger or injured, you would need to contact 000 for medical assistance.
You may also need to contact the police if:
- Anyone is trapped, seriously injured or killed
- Anyone failed to exchange details
- Any driver appears to be under the influence of drugs or alcohol
- They are needed to direct traffic or hazards
- A bus or truck needs towing
- There are hazards present – leaking fluids, broken power poles, etc…
- Issues requiring police assistance – violence, criminal behaviour, etc…
You’ll need to let your insurer and CTP insurer know about the incident, so it’s important that you exchange details with the other party, things you may need include:
- Name
- Address
- Phone Number
- Driver’s Licence Details
- Licence Plate number
- Insurance Details
If possible, take pictures of any damage to both vehicles, as this may come in handy later.
Courtesy Vehicle
If your current vehicle is getting repaired and you need a courtesy vehicle our team at Millner and Knight can help. Call us on 1800 106 107 today to get a no charge hire car, as long as the accident was not your fault. We will be able to assist you in connecting with the right lawyers and arrange a courtesy vehicle. Motor vehicle accidents simplified!
