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Accidents in supermarkets cause painful injuries. They’re quite shocking, as no one expects to feel unsafe in a supermarket or retail shop. Supermarkets are required to follow health and safety regulations for customer (and employee) safety. It’s easy to say you were clumsy or didn’t see – but if you feel your injury was due to improper safety procedures at a supermarket, we can help you make a claim for compensation.

If a supermarket failed to do any of the below then you may be able to make a no-lose compensation

  • Remove hazards or spillages quickly
  • Mark hazards or spillages with signs
  • Maintain structures, or equipment that could cause you harm
  • Keep the environment safe and free from contamination
  • Follow Occupational Health & Safety laws

Negligence is hard to detect “in the moment” especially when an accident happens so fast. If your accident isn’t listed above, don’t fret. We’re here to offer free, impartial advice about making a compensation claim. Call one of our VIC liability specialists and they can let you know if you have a claim.

How do supermarket accidents occur?

Supermarket accidents happen when management doesn’t follow health and safety regulations and procedures. The state and federal government – even your local council – has regulations relating to health and safety.

If the supermarket hasn’t followed these strict rules, then accidents occur more often. Some supermarket injuries are caused by the following:

Wet floors

Floors in supermarkets can often become wet due to spillages, floor cleaning, or improperly maintained refrigeration or freezer units. Floors may also be wet thanks to shoppers tracking water into the store when it’s raining outside. Supermarkets have a responsibility to make sure that floors are dry and that warning signs clearly show problem areas, reducing the risk of slips, trips, or falls.

Crushing and exposure to dangerous machinery

Supermarkets use an array of equipment for transporting and storing goods. A lot of this equipment, such as shelving, racking and forklift trucks require routine checks and maintenance to ensure safety. Failure to check equipment can cause accidents as they collapse and spill heavy contents on passers-by. Failing to check forklift trucks and waste crushers can lead to equipment malfunctions causing serious injuries not only to customers, but staff.

Trips in a supermarket

Supermarkets must keep aisles clear of trip hazards to reduce accidents. Items can fall from cages and shelves if shelved improperly. Boxes, pallets and ‘roll cages’ used for re-stocking shelves must be used properly and away from customers.

Can you make a supermarket injury claim?

If you sustained an injury in a supermarket and it wasn’t your fault, then Lawyers Direct Injury Specialists may be able to help you. Find out if you have a claim by contacting us for free on 1800 106 107, or using our online form. There’s no obligation to proceed with a claim – you can just call us for free advice. If you do choose to claim, our specialist lawyers will handle

‘No win no fee’

Our lawyers can help you make your claim on a no win no fee basis. Our no win no fee policy takes the financial risk out of making a claim. If you don’t win your case, you aren’t left out of pocket. We explain all fees and charges in the event of a successful claim to you long before anything is put in motion.