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Making a WorkCover claim in Queensland can be nearly as painful as the injury you initially suffered. If this is the case, our experienced workers compensation lawyers located in Brisbane can help.


  • As of 2019, the most recent annual report issued by Worksafe Queensland highlighted 96,967 new workers compensation claims, however, for numerous reasons many more injuries go unreported
  • Payments to injured workers totalled $943.5 million for the fiscal year
  • Strains and sprains accounted for over a quarter of all claims
  • If you’ve suffered a physical injury in the workplace or if your psychological health has been affected as a result, Millner and Knight can help
  • Our panel of expert workers compensation lawyers can help you with any type of Workcover matters including common law claims
  • All claims are handled according to our strict risk free policy

Things to know about workers’ compensation in QLD

Workers compensation is an insurance that was put in place so that anyone who has been injured at work can still receive an income.

WorkCover Queensland is the exclusive provider of insurance for workplace injuries and cover employees for:

  • weekly compensation (to cover their lost wages)
  • medical expenses and medicines
  • rehabilitation treatment
  • travel expenses
  • death benefits and funeral expenses.

However, accessing these entitlements after being injured at work isn’t always straightforward.

Every day we speak to people who are being wrongfully denied their rights to workers compensation. Some of the most common reasons are:

  • A large number of fellow employees are currently claiming workers comp and it looks bad on the company
  • Making a claim will result in a lost time injury for the employer and impact them pricing work in the future
  • Management is more concerned about their insurance premiums going up than an employees wellbeing

Whatever the reason, this has nothing to do with you and you should not be denied your workers compensation because your employer thinks that it’s not a good time.

If you’ve had an accident in Brisbane or Queensland and have questions regarding your rights and entitlements you can call us and have your situation assessed for free by a WorkCover lawyer who specialises in cases like yours.

How to make a Workcover QLD claim

If you’ve been injured and would like to make a claim with WorkCover Queensland, you may want to follow the following 4 steps:

  1. Immediately seek first aid and report the injury to your employer.
  2. Visit your doctor or GP and get a First Certificate of Capacity
  3. Fill out a claims form.
  4. Give the certificate and claim form to your employer but make sure you keep copies for yourself


You can speak to an expert at Millner and Knight regarding your situation to ensure you receive every bit of workers compensation you deserve.

Types of work-related injuries

Some of the most common types of injuries suffered at work include

We can also help you with many types of different workplace accident scenarios such as:

If you’ve been involved in an accident, it’s best to seek legal advice to find out where you stand. You can call us free today on 1800 106 107. Your call will be taken by our experienced customer service consultants who will ask you some questions regarding your individual circumstances before transferring you to a lawyer who specialises in Workers compensation claims like yours.

We can also help you if you suffered injuries in an auto accident travelling to or from work.

My workers compensation has been rejected or ceased

When making a decision on a claim, WorkCover must consider:

  • whether or not the application has been lodged in time
  • if the worker is a Queensland worker
  • whether a work-related event caused the injury.

Based on the facts presented, Workcover QLD will determine whether or not they will accept or reject your claim. If the application is not accepted, one of their claims representatives will probably call you to explain the decision that has been made. A letter will be sent to the worker explaining the information considered and the reason why.

If you have a genuine claim, and something feels wrong it probably is and you should seek independent legal advice as soon as possible.

You may have also had your claim ceased and are no longer receiving compensation. In these instances, WorkCover may feel as if you have fully recovered or should have fully recovered, however, only you know whether you are back to full health or not and you may need to go for an independent medical examination to have your feelings confirmed. If this is the case, we can assist you with this, Millner and Knight have lawyers who are partnered with medical specialists in Brisbane and Queensland who can help you get a second opinion.

WorkCover QLD Contact Details

There are numerous ways to contact them


Calls within Australia: 1300 362 128

Overseas calls: +617 3006 6714.

Opening Hours:

Monday: 8:00am – 5:30pm

Tuesday: 8:00am – 5:30pm

Wednesday: 8:00am – 5:30pm

Thursday: 8:00am – 5:30pm

Friday: 8:00am – 5:30pm

Saturday: CLOSED

Sunday: CLOSED

Closed Public Holidays

Postal Address

If you need to contact WorkCover Queensland by post, you can do so using the following address:

GPO Box 2459

Brisbane Qld 4001


1300 651 387

Online Enquiries

For online enquiries visit: https://www.worksafe.qld.gov.au/contact-us 

Online Services

If you need to lodge a WorkCover claim or make a workplace safety complaint you can visit: https://www.worksafe.qld.gov.au/online-services

Concerns over safety in the workplace

If you have concerns over the safety of your workplace or a family member’s then you can get in touch with WorkCover Queensland.

You can raise your concern here: https://www.worksafe.qld.gov.au/contact-us/raise-workplace-concern-ask-whs-eso-question/complaint-form-questions