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Have you been involved in motor vehicle accident that wasn’t your fault in Victoria? If so, our car accident lawyers can help you make a successful no win no payment TAC claim for your injuries.

You are viewing State-specific information. If your motor vehicle accident took place in QLD, WA or NSW you may be subject to different laws.

TAC lawyers Melbourne

If you have been involved in a no-fault motor vehicle accident in Melbourne or anywhere else in Victoria you may be entitled to compensation.

In the State of Victoria the Transport Accident Commission (TAC) is the major provider of third party insurance which is also known as CTP.

CTP stands for compulsory third party and is a policy designed to protect drivers from claims made against them if they are found to be at fault in a motor vehicle accident.

What does CTP cover you for in Victoria?

The Transport Accident Commission in VIC covers the person or driver of the insured motor vehicle.

The insurance policy works on a (fault) basis and covers for claims made against the driver for liability such as death or injury. The policy also covers the costs of medical treatment and expenses.

Can I make a TAC claim if I wasn’t at fault for my road accident?

If you were injured in a motor vehicle accident that wasn’t your fault, you could be entitled to compensation for your injuries. For more information, or to find out if you can make a TAC claim, you can speak to one our car accident lawyers in Melbourne for free on 1800 106 107.

You can also try our online road accident compensation checker here.

What are you covered in Victoria?

There is a couple of ways to go about making a claim against the insurer. The most common way to begin proceedings is to have your case assessed by a car accident lawyer in Victoria who practises in road accident compensation.

You can also lodge a claim yourself with Transport Accident Commission. However, we advise using a local solicitor if you want to achieve maximum compensation for your injuries.

My crash happened in Victoria, do I need to hire a local law firm?

It is no longer necessary to hire a road injury law firm in Victoria to handle your claim as most of the top law firms now have a national presence anyway.

However, if you decide to hire one of the national law firms to handle your claim against the transport accident commission, just make sure they partner with medical centres in your hometown.

This is because as part of the claims process in Victoria you will be required to attend a medical examination to have your injuries assessed by a specialist

Millner and Knight has a dedicated team of motor vehicle accident lawyers and medical centres throughout Victoria.

So no matter whereabouts in Victoria your road accident transpired, we can help you get the compensation you deserve for your injuries.

How can our car accident lawyers help?

We have a panel of lawyers in Victoria who specialise in car and motor vehicle compensation.

Some of the most common types of claims we handle are:

Car accident compensation

Every day we help people who have been involved in car accidents through no fault of their own get the compensation they deserve.

Our solicitors who specialise in car accident compensation will ensure that your claim is processed as soon as possible.

No matter what type of injuries you have suffered in a car crash, we have a personal injury lawyer in your locality that can help.

We handle all types of car accident compensation claims on a no win, no drama basis.

If you need to talk to someone about claiming compensation for your road traffic accident, speak to one of our Victoria based personal injury solicitors for free on 1800 106 107.

Whiplash injury compensation

Whiplash is one of the most common injuries suffered in car accidents in Melbourne and throughout Victoria.

When vehicles collide, even at speeds as low as eight kilometres an hour the driver and passengers of the vehicle can be shaken violently back and forth.

While seatbelts work great to restrain your body and torso, your head is unprotected against external forces.

This causes the “whip effect” which commonly results in a whiplash injury.

If you’re wondering if you qualify to make a claim for whiplash? Or you feel uncertain about the circumstances of your accident we can help.

Motorcycle accident compensation

If you have been the victim of a motorcycle accident that was not your fault, you may be entitled to compensation.

No matter what type of injuries you have suffered, or whereabouts in Victoria it happened, our team of specialist motorcycle accident lawyers can help.

When you contact us, we will perform an assessment based on strict eligibility criteria and let you know whether you qualify for no win-no pay.

If we deem your claim to be valid for no win no pay, our lawyers will launch the necessary legal proceedings.

If you are making a claim on behalf of someone else, this also applies.

Contact our experts today to find out exactly how we can help you with motorcycle accident compensation.

Courtesy Vehicles

Every day we help people get back on the road in no fault no charge hire cars. If you have already spoken with your insurance and they are unable to temporarily replace your vehicle you can call us and we can quickly arrange one for you.

In most cases, we can have a replacement delivered to your home or place of work within the hour.

Can I make a No Win, No Pay TAC claim?

If you were not at fault for your road accident, then you should be eligible to make a No Win, No Pay claim.

However, only a practicing lawyer can make this determination after they have assessed your case.

If you are entitled to make a no win no charge claim, a lawyer in Victoria will offer you a free no obligation consultation to discuss your options in more detail. They will also be able to tell you how long your claim should take and what your chances of success are.

That will also let you know what you can expect to achieve.

What if I lose my case?

We are 100% No, Win, No Fee, so if for whatever reason your claim for compensation is no a success you won’t be left out of pocket.

Our company policy states that if you lose your case against an insurance provider, you will not be required to pay your lawyers legal fees.

What if I win my case?

If your case is successful, your compensation will be yours to keep, minus your lawyer’s legal costs which you will have already agreed upon.

Their legal fees will be subtracted from your final settlement before it’s passed on to you. However, it’s worth noting that the transport accident commission in Victoria usually pays a high percentage of your legal costs.

How much compensation can I get?

The amount of compensation owed to victims of road accidents depends on the severity of their injuries. When making a claim in Melbourne or Victoria, there is no one size fits all formula to calculate your compensation.

Some of the main variables a specialist TAC car accident lawyer will consider when negotiating your compensation will include.

  • Any time off work and lost earnings
  • Any future lost earnings
  • Any changes in your ability to work
  • Care or support, even if given to you for free by family or friends
  • Any adaptations you might need to your home or motor vehicle
  • Travel and accommodation expenses.

To find out how much compensation you might be entitled to, speak to one of our legally trained advisors in Victoria on 1800 106 107. All calls are free, and you won’t be under any obligation to claim with us when you call.

Alternatively, try our online claims calculator to get an idea of how much compensation you could be owed.

What to do next

There are two ways in which you can get the ball rolling with your compensation either call us or start your claim online.

Remember all calls are confidential and we will never pressure you into starting a claim with us.

Why Millner and Knight?

We have some of the best car accident lawyers Melbourne has to offer and they are committed to getting you the maximum compensation for your injuries. Every day we help people injured through no fault of their own start their journey to compensation.

When you call us, we’ll never ask or pressure you into starting your claim with us. You will receive expert legal advice from a personal injury lawyer who has experience in cases like yours.

At the end of our phone call, it’s up to you whether you decide to take things further or not. If you wish to proceed, we can provide you with first-class legal representation anywhere in Victoria.

Millner and Knight has a number of branches throughout the state and handles all claims on a strictly no win, no fuss basis so win or lose, you won’t be left out of pocket.

Useful TAC contact details


Calls within Australia: 1300 654 329

Opening Hours:

Monday: 8:30am – 5:30pm

Tuesday: 8:30am – 5:30pm

Wednesday: 8:30am – 5:30pm

Thursday: 8:30am – 5:30pm

Friday: 8:30am – 5:30pm

Saturday: CLOSED

Sunday: CLOSED

Public Holidays: CLOSED


If you need to make a TAC claim by post, you can do so using the following address:


GPO Box 2751

Melbourne, VIC 3001


08 9388 5550

Online Enquiries

For online enquiries visit: https://www.tac.vic.gov.au/about-the-tac/contact-us

TAC Online Services

If you need to make a complaint, you can do so here: https://www.tac.vic.gov.au/about-the-tac/contact-us/complaints-and-compliments/complaints-form