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How to make a WorkCover claim

by adminFebruary 3, 2020


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Learn how to make a WorkCover claim the right way to ensure you or your loved one gets the entitlements they deserve.

Did you know that Millner and Knights nationwide panel of solicitors handles all matters on a no win no fee basis?

What is WorkCover?

WorkCover, often regarded as an employees safety net is a compulsory insurance policy which covers employers for the cost of benefits if their employees become injured or ill because of work. As an employee, it is important to remember that your employer will not be held personally liable for any of the costs associated with the WorkCover claims process besides the usual costs associated with their individual insurance premium.

Making a WorkCover claim

To make a WorkCover claim it is a good idea before you call us to follow the 6 steps we have listed below.

Please note: Claimants should perform these steps as soon as possible as strict time limits apply.

  1. Report your injury to your on-site manager at the earliest opportunity
  2. be sure to follow your employer’s company protocol
  3. see a doctor and obtain a medical certificate
  4. start the WorkCover claims process as soon as you can.
  5. do not quit your job
  6. and seek legal advice or legal representation.

If you are having any trouble whatsoever in doing so, whether through undue pressure from your employer or their insurer, please don’t hesitate to call us. It may also be the case that you are just unsure where to start, either way, our national panel of Workcover claims lawyers are ready to help.

The number to call is 1800 106 107, all calls are free and held in a strictly confidential environment.

WorkCover in your state

each state

New South Wales

Please note that on 1 September 2015, WorkCover NSW was replaced by three new entities: SafeWork NSW, SIRA and icare (view full contact info here). Since the dissolution of WorkCover NSW, the aforementioned entities are now responsible for managing the state’s workers compensation scheme and enforcing workplace health and safety.

If you need help with a matter which originated in New South Wales, our panel of workers comp experts in Sydney can help.


WorkSafe Victoria is the statutory government body in charge of administering claims and implementing health and safety legislation. It is well-known that the process claiming can be lengthy and complicated and great care should be taken when lodging a claim. Mistakes will not only delay your application but may also result in your claim being declined.

If you have become injured in the great state of Victoria, please be assured that our worker’s comp experts in Melbourne have decades worth of experience when it comes to dealing with insurers.

Click here for more info.



WorkCover Queensland is the exclusive provider of insurance for workplace injuries in the sunshine state.


Western Australia

In Western Australia, the Workers compensation scheme is based on a ‘no-fault’ principle. This means you can still make a claim regardless of whether or not your employer was at fault or negligent. However, navigation of the system isn’t always as easy as it sounds. For injury and industry-specific legal advice, please call our Perth based worker’s comp lawyers for a free assessment.

South Australia

If you are injured at work in SA, ReturnToWorkSA will provide you and your employer with help and support to ensure you to recover as soon as possible. If however,  you feel as if you are not receiving the financial help or support you deserve, or something just doesn’t feel right, you can call us for free and impartial advice. Our experts in Adelaide are here to help you with no pressure to proceed with a claim.



Australian Capital Territory

Northern Territory