If you need to speak with WorkCover WA, here are some useful contact details:
WorkCover WA phone number
Calls within Australia: 1300 794 744
Alternatively, you can call: (08) 9388 5555
Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm
Closed Public Holidays
WorkCover WA postal Address
If you need to contact WorkCover WA by post, you can do so using the following address:
2 Bedbrook Place,
08 9388 5550
For online enquiries visit: https://www.workcover.wa.gov.au/contact-us/
If you need to lodge a WorkCover claim or make a work safety complaint you can visit: https://online.workcover.wa.gov.au/
What is the wage replacement system?
If you get injured at work, your employer is required by law to pay for worker’s compensation payments to you. You could get hurt by:
- One incident. E.g. hurting your back in a fall or getting burned by a chemical spillage
- Multiple Incidents. E.g. Wrist injuries from repetitive movements
Do I still get paid?
The amount of the weekly payments you will receive is dependent on a number of factors including:
- Date of Injury
- Time off work
- Length of Claim
You will be paid a percentage of your normal weekly pay after a certain amount of time off these will depend on each state.
Your normal weekly pay based on what you have earned each week from your employment during the 12 months before your injury. It only includes regular payments which would have continued if you hadn’t been injured and includes:
- salary or wages
If you have had a work-related injury that has resulted in a loss of earnings due to reduced hours, you may be entitled to a weekly payment from WorkCover or your employer’s insurer. Usually, you will be paid a percentage of your typical weekly pay.
After 12 months
After 12 months, if you have a permanent physical impairment that is greater than 10%, or a permanent primary psychological impairment that is greater than 15%, then you can possibly qualify for a lump sum reimbursement.
To be considered to have permanent impairment there are a number of different factors to consider. For example, incidents that lead to serious spinal cord injury, an amputation or permanently reduced mobility could be the defining factor in qualifying you for a lump sum entitlement.
What you should know
It is well-known that the WorkCover process is complex. You should always take care when lodging a WorkCover claim. Here are a few things to keep in mind:
- Report your injury. You should notify your on-site manager once injured. Also, remember to follow company protocol and start the WorkCover process as soon as you can.
- Do not quit your job. You should not take any actions until your claim is settled.
- Seek legal advice or legal representation.
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