Suffering an accident in the workplace can be a shocking and painful experience. If you or a loved one has been injured it pays to know about your rights and entitlements so you can focus on recovery without worrying about your finances.

WorkCover WA Australia Contact Details

There are a number of ways you can contact Worksafe WA.


Calls within Australia: 1300 794 744

Alternatively, you can call: (08) 9388 5555

Opening Hours:

Monday: 8:00am – 5:00pm

Tuesday: 8:00am – 5:00pm

Wednesday: 8:00am – 5:00pm

Thursday: 8:00am – 5:00pm

Friday: 8:00am – 5:00pm

Saturday: CLOSED

Sunday: CLOSED

Closed Public Holidays

Postal Address

If you need to contact WorkCover WA by post, you can do so using the following address:

2 Bedbrook Place,

Shenton Park

WA  6008


08 9388 5550

Online Enquiries

For online enquiries visit:

Online Services

If you need to lodge a WorkCover claim or make a work safety complaint you can visit:

What is the wage replacement system?

If you get injured at work, your employer is required by law to pay for worker’s compensation payments to you. You could get hurt by:

  • One incident. E.g. hurting your back in a fall or getting burned by a chemical spillage
  • Multiple Incidents. E.g. Wrist injuries from repetitive movements

Do I still get paid?

The amount of the weekly payments you will receive is dependent on a number of factors including:

  • Date of Injury
  • Time off work
  • Length of Claim

You will be paid a percentage of your normal weekly pay after a certain amount of time off these will depend on each state.

Your normal weekly pay based on what you have earned each week from your employment during the 12 months before your injury. It only includes regular payments which would have continued if you hadn’t been injured and includes:

  • salary or wages
  • duties
  • penalties
  • allowances
  • overtime

If you have had a work-related injury that has resulted in a loss of earnings due to reduced hours, you may be entitled to a weekly payment from WorkCover or your employer’s insurer. Usually, you will be paid a percentage of your typical weekly pay.

After 12 months

After 12 months, if you have a permanent physical impairment that is greater than 10%, or a permanent primary psychological impairment that is greater than 15%, then you can possibly qualify for a lump sum reimbursement.

To be considered to have permanent impairment there are a number of different factors to consider. For example, incidents that lead to serious spinal cord injury, an amputation or permanently reduced mobility could be the defining factor in qualifying you for a lump sum entitlement.

What you should know

It is well-known that the WorkCover process is complex. You should always take care when lodging a WorkCover claim. Here are a few things to keep in mind:

  • Report your injury. You should notify your on-site manager once injured. Also, remember to follow company protocol and start the WorkCover process as soon as you can.
  • Do not quit your job. You should not take any actions until your claim is settled.
  • Seek legal advice or legal representation.

Haven’t found what you’re looking for?

Our site is full of useful information which you can use to gain a better understanding about your situation.

Related Pages

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4. What is your compensation claim worth?

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