If you need to speak with WorkSafe ACT regarding your workplace claim, here are some useful contact details:
WorkSafe ACT phone number:
Calls within Australia: (02) 6207 3000
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
Closed Public Holidays
WorkSafe ACT Postal Address
If you need to contact WorkSafe ACT by post, you can do so using the following address:
PO Box 158,
For online enquiries visit: https://www.accesscanberra.act.gov.au/app/forms/worksafe_report
If you need to notify of an incident, you can do so here: https://form.act.gov.au/smartforms/landing.htm?formCode=1282
What is worker’s compensation?
If you get injured at work, your employer is required by law to pay for worker’s compensation payments to you. Each state and territory have their own regulations regarding its worker’s compensation scheme. You could get hurt by:
- One incident. e.g. hurting your back in a fall or getting burned by a chemical spillage
- Re-occurring Incidents. e.g. Wrist injuries from repetitive movements
Medical care must be paid for by your employer if you get hurt on the job-whether or not you miss time from work. You may be eligible to receive benefits even if you are a temporary or part-time worker.
After 12 months
After 12 months, if you have a permanent physical impairment that is greater than 10%, or a permanent primary psychological impairment that is greater than 15%, then you can possibly qualify for a lump sum reimbursement.
To be considered to have permanent impairment there are a number of different factors to consider. For example, incidents that lead to serious spinal cord injury, an amputation or permanently reduced mobility could be the defining factor in qualifying you for a lump sum entitlement.
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You can also use our website to get more useful information based on your individual circumstances.