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Accidents in public happen when you least expect it. If you’ve had an accident in a supermarket such as Coles, IGA, Woolworths or Aldi, you could be entitled to make a no win no costs injury claim

The law surrounding supermarket injury compensation claims varies from state to state. If you’ve had an accident while shopping for groceries in any of the states below please follow the relevant link to view the most accurate content.

Or if you would prefer to talk to someone right away about your accident, please call our national toll free number on 1800 106 107.

Supermarket accidents

Millner and Knight’s national panel of law firms have a wealth of experience in helping people claim compensation after an injury. We can’t prevent accidents from happening, but supermarkets and shops must keep you safe as a duty of care to their customers. If they were negligent to uphold regulations, the consequences are serious. We’ve observed how compensation helps injured parties make a recovery after suffering an injury.

Slipping and falling in a supermarket is one of Australia’s most common ways of injuring oneself – the 18th leading cause of death in Australia is via slips, trips, or falls. The law says that supermarkets and shops must adhere to strict health and safety regulations designed to prevent accidents occurring on their premises. The regulations state that cleaning up spillages and removing trip hazards must be identified (by a hazard sign, for example) and cleaned as soon as possible.

Accidents in supermarkets usually happen due to a lack of hygiene, and/or bad health and safety practices. If a supermarket or shop has ignored these safety regulations and you’ve been injured as a result, you should be able to make a successful supermarket accident claim.

If you become injured in a supermarket we can help. Please call our legally trained advisors free on 1800 106 107 and receive free impartial advice about your accident. We will answer all your questions and then let you know if you have a claim.

How do supermarket accidents occur?

Below are a few and non-exhaustive list of supermarket accidents. If yours does not appear on the list, call us to discuss your specific matter.

Wet floors

Floors in supermarkets become wet as the result of spillages from bottled liquids and other products. Other times, customers track water into the store from outside rain. The supermarket is responsible for drying wet floors and ensuring warning signs are put in place to warn unsuspecting shoppers to reduce the risk of slips, trips, and falls.

Spillages MUST be cleared immediately, and staff should regularly check the aisles for hazards.

Trips in a supermarket

Supermarkets need to keep aisles clear of any potential trip hazards so the likelihood of an accident is reduced. Items including used boxes, fallen stock, pallets, and trolley cages used for re-stocking shelves should not be left unattended.

Supermarket accident injuries

Slips, trips and falls in supermarkets can cause terrible injuries including broken bones; in some severe cases head and brain injuries.

If your trip or fall was indeed severe, you might have suffered a serious injury or a cluster of smaller injuries. Injuries can cause complications and life difficulties. Though it won’t salve the pain, compensation can reimburse any out of pocket costs. Millner and Knight assists you with a successful “no win no fee” claim to ease the financial pressure and focus on rehabilitation.

No matter whether your accident happened in Coles, IGA, Woolworths or Aldi, to start a claim us, please get in touch on 1800 106 107 for free impartial advice.

Our compassionate guarantee

If you were injured in a supermarket or shop you can make a supermarket accident claim on a “no win no fee” basis if it wasn’t your fault. We know it’s hard to tell whether an accident was your fault so we recommend calling us free on 1800 106 107 so we can make a thorough determination. When you contact us, you will speak to one of our friendly personal injury specialists. Together, we’ll discuss your accident and injuries and let you know whether you have the basis for a claim.

If you have a claim and want to proceed, your specialist will transfer you to one of our personal injury lawyers. We will choose someone that specialises in supermarket injury claims like yours and located close to where you reside.

Remember at no pint during our call will you be under an obligation to make a claim with us. We will simply let you know whether your claim will be successful and what you will be able to achieve from it. If you wish to start proceedings we will make the necessary arrangements.

How much compensation can I get?

There is no one size fits all solution we can use when it comes to calculating your compensation. The amount of compensation owed to plaintiffs depends on the severity of their injuries and the State in which they suffered them.

Some of the main things a solicitor will consider when negotiating your compensation will include.

  • Any time off work and lost earnings
  • Any future lost earnings
  • Any changes in your ability to work
  • Care or support, even if given to you for free by family or friends
  • Any adaptations you might need to your home or motor vehicle
  • Travel and accommodation expenses

Would you like to calculate your compensation using our online estimation tool?

Risk-free supermarket injury claims

All of our experts will carry your matter forward via a conditional costs agreement. This means you will incur no out of pocket costs to get your claim started and won’t be left with a bill if your case is unsuccessful.

We have streamlined the claims process by reducing legalese and keeping the claim as simple as possible. If you decide you want to go ahead with your claim before you start you will agree on a fee with your lawyer, to avoid any misunderstandings.

Sometimes it’s not possible to offer plaintiffs CCA’s. If this applies to you, we will inform you of your options.

What to do next

Remember, our advice to you is free. So contact us today on 1800 106 107, or fill in our form for a callback.