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Have you received the wrong orders from your doctor? Medical professionals don’t always get it right. If you’ve suffered due to GP negligence, you may have grounds to make a no win, no lose claim.

The legislation surrounding GP negligence varies throughout Australia. For this reason, we have created separate pages with specific legal information for each jurisdiction.



Or if you would prefer to speak with someone please call 1800 106 107 for free impartial advice.

What is GP negligence?

GP negligence is different to a number of other claims on this site. Your GP can worsen your existing condition and may sometimes endanger your life with inappropriate advice. For these types of claims, a ‘breach of duty’ by your healthcare professional must be established. They must be competent, and healthcare professionals have a reasonable standard of care that they must give to you. If they breach this, then you may be eligible for a claim.

To successfully claim GP negligence, you must establish two things:

  • There must’ve been a breach of duty (negligence)
  • The breach of duty must have been the cause of the loss, injury or damage to you (causation)

If the treatment came with an outcome that you don’t like, that doesn’t necessarily mean you have a claim. You also won’t have a claim if there is a reasonable mistake that a medical professional has made. Your medical professional must show that they provided the standard of care that a reasonable body of medical professionals in the same field would regard as acceptable. Your GP may have provided an inappropriate diagnosis or incorrect medication. They may also have failed to refer you to a specialist or acted on the result of tests.

If you think your GP hasn’t done something right, call us on 1800 106 107 for a no-obligation quote and to determine whether you have a claim.

Who is liable?

If your medical practitioner didn’t do their job properly in completing the procedure and keeping you as safe as reasonably possible, then they may be liable for the pain, suffering and other factors that may have occurred.

When calling us, there are no hidden fees; no upfront payments and you have the peace of mind that you have no obligation to make a claim. To find out if you can claim, call us on 1800 106 107 or conduct a free online claims appraisal.

Our compassionate guarantee

Although some patients may be in a position of greater risk of misdiagnosis (or similar) from their illness, you are entitled to compensation if your GP is negligent.
In order to help you understand whether you can make a claim or not, we will need to ask you some questions. These include:

  • When did the incident happen (e.g. did your GP suggest a medication that was unsuitable at any point)?
  • Who was involved in the incident (e.g. did your GP suggest you become involved in a risky procedure for example)?
  • Whether your medical professional was to blame for the incident (e.g. Did they misrepresent side effects of medication to you)?
  • What the impact of the incident is (is your condition now less treatable, or even untreatable)?

If you feel uncomfortable answering any of these questions, we will never rush you to make any decisions or to answer straight away. There is no obligation to make a claim either, so you don’t feel pressured.

How much compensation can I get?

If the compensation is a lump sum payment, then you can spend the money in any matter you see fit. Generally speaking, compensation usually covers:

  • Lost earnings and future loss of earnings
  • Pain and suffering
  • Expenses related to travel (e.g. Hospital transport)
  • Care costs – these may include the costs to care for you, your loved one, or your children

Legislation makes sure that you have certain rights when you are involved in a GP negligence incident.

At this stage it is impossible to give you an accurate estimation of what you could receive however, you can make your own assessment online, without having to speak to a lawyer using our compensation

General/Special Damages

You may hear a lot about ‘general’ and ‘special’ damages. General damages are usually pain, suffering and loss of amenity. Special damages are usually medical treatment, loss of earnings and any other expenses incurred. These are assessed on a case by case basis. To find out more, get in touch on 1800 106 107 to find out more information and an obligation free quote, or check your eligibility online.

Can I claim on behalf of someone else?

You may be able to make a claim or someone else if they are a ‘protected person’. This includes children or someone who’s been injured that can’t make the claim themselves. If you represent them, you will be known as a ‘litigation guardian’ throughout the claim. If a loved one has died from GP negligence, you may be able to act on their behalf.
Call us for more information and whether or not you will need to take on this role; we’ll never pressure you into making a decision, and our quotes are obligation-free.

What to do next

Each state in Australia has different time frames in which to claim, but you may be eligible for a number of different claims.

After we determine your situation over the phone, we can organise for an independent medical report to ensure that no stone is left unturned in regard to your claim.

There are two ways in which you can get the ball rolling with your compensation either call our personal injury lawyers on 1800 106 107 or start your claim online.

Remember all calls are confidential and we will never pressure you into starting a claim with us.